Powering Public Service Initiatives
Public purpose initiatives are being executed in radically new ways bringing in greater transparency and accountability, efficiency and inclusivity with digital technologies at the forefront. The charge towards a better world for all, led by governments and multilateral organisations and supported by civil society organisations and to a certain extent by market-based organisations can be powered by digital technologies. We have worked closely with a number of public purpose initiatives by a range of institutions to build communication, reporting and engagement platforms, networking and resource exchange systems, service delivery and optimisation systems and much more. We see our work in this area as core to our mission.
ACHIEVEMENTS
What We Offer
Citizen Engagement Platform Consulting
Citizen Engagement Platform Consulting
We help governments and public service institutions deliver more inclusive, innovative and efficient services evidence-driven decision making on Smart Citizen Engagement Platforms. Our experience in building systems which integrate technology innovation with our strong understanding of challenges faced by public services domain will help you transform faster and better
Citizen Awareness and Campaign Management
Citizen Awareness and Campaign Management
We integrate Communication Automation tools and AI-driven Citizen Analytics tools to improve the efficiency of Citizen Awareness Programs to drive social outcomes. Our approach is to cater to the requirement of each individual user by leveraging personalized content delivery hubs.
Citizen Dialogue and Engagement
Citizen Dialogue and Engagement
We help you ensure that the people are part of the decision making processes by driving engagement on the digital platforms. Face to face online meetings, surveys and polls, discussion boards, and field data collection suites help organizations ensure inclusivity and enable program impact evaluation.
Partnerships Management
Partnerships Management
We help build business collaboration platforms which bring in sustainable economic development which in turn improves the quality of life for citizens through job creation and financial inclusion. Increased access to capital, new market creation, and improvement of operational efficiencies by bringing in cutting edge tools and technologies are the key factors.
PLATFORM SOLUTIONS
Citizen Engagement Platform
The platform will offer
- Custom modules to cater to the institution's specific requirements
- Personalised citizen experience
- Mobile-first experience
- Lower lifetime cost due to open source technologies
- Intuitive content authoring experience
- Analytics ready
Self Service Adoption Enhancements
Add Citizen Self Service Adoption Enablement Suite
- Natural Language Search
- Natural Language Chatbots
- Easy Online Meetings
- Form Automation
- Personalised notifications
- Seamless request tracking system
Automated Communication Systems Package
Keep users engaged and provide automated assistance throughout using
- Automated email drip campaign system
- User behaviour triggered communications
- Automated content dissemination system
- Omnichannel communication orchestration
- AI-powered virtual assistant